Pop! There was the popup yet again making the same complaints as before.Īgain, the popup lead me to the contact page, told me that the same apps were suspect, gave me a number to call, and, well, what do you think are the chances of getting an Adobe CSR on the phone after 7PM Pacific time? Yep, zero. I called the number given by the popup and spoke to a hapless customer service chap who introduced himself as 'Charles' (quite obviously, this was most unlikely to be his real name). After a lot of messing about and a good 30 minutes on the phone (which was in addition to the 20 minute I had to wait to speak with him), he finally concluded there was nothing wrong with my software, threw a great big switch in the bowels of Adobe (or so I like to think) and the problem magically went away. No more nagging popups! Words almost fail me over the self-serving, arrogance of their verbiage.

Your software may not work as Adobe intended, and may pose risks to you and your work. The non-genuine software on your machine is not warranted or supported by Adobe. Professionals choose Adobe software since it is reliable, secure and supported by Adobe. that I am about to waste a lot of time resolving the issue. But my software isn't fake so this message tells me something important. So I should buy the software again and uninstall what I've already got and drop a dime on the reseller, all of which would be reasonable if my software was not genuine. Now, all was fine in my Adobe world until a few months ago when, one day, I launched Acrobat X and up popped a persistent and annoying notice informing me in the smug, smarmy, 'f*** you, you're just a customer' manner only an arrogant behemoth like Adobe can muster, that my software (specifically AcrobatPro X and InDesign CS6) was not 'genuine.' Sure, I'd like some of the features that have been added to the CC edition but not enough to spend the money because the upside isn't enough to get me excited enough to reach into my pocket. I've been running CS6 for years on my Mac and for my purposes, the suite does pretty much everything I need. It appears that with their 'Adobe Genuine Software' program, a diagnostic which runs tests to determine if your software is 'genuine', they have outdone themselves.

It's as if when it came to each successive version, Adobe posed the question to their engineers, 'How can we piss of our users a little more? How can we make their lives just a little more miserable?'

It doesn't matter which version, Acrobat has always been a collection of poorly engineered parts flying in loose formation.

Of all of Adobe's products, the ugliest, most arcane, and downright weirdest has to be Acrobat.

Adobe pop up mac